Thank you for shopping at Topup.bot!

Refunds and Returns Policy

This Refunds and Returns Policy outlines the terms and conditions under which refunds and returns are processed for digital goods purchased from our website. Please read this policy carefully before making a purchase.

1. No Refunds or Returns

As far as legally permitted, Topup.bot does not offer refunds or returns for any digital goods purchased. Once a purchase is made, it is considered final and non-refundable.

2. Digital Goods

Topup.bot specializes in the sale of digital goods, including but not limited to software licenses and in-game items. These digital goods are intangible and are delivered electronically, making them non-returnable.

3. Non-transferable Goods

Digital goods sold on Topup.bot are typically non-transferable. They are intended for personal use and cannot be resold or transferred to another individual or entity. Therefore, refunds or returns are not available for these items.

4. Defective or Faulty Goods

If a digital product purchased from Topup.bot is defective or faulty, please contact our customer support team via discord within 7 days of purchase. We will investigate the issue and, if found valid, will make reasonable efforts to rectify the problem, which may include replacing the defective product.

5. Unauthorized Purchases

In the event of an unauthorized purchase made on your account, please contact our customer support team immediately. We will investigate the matter and, if confirmed, take appropriate action to resolve the issue.

6. Legal Compliance

This policy is governed by and construed in accordance with the laws of the United Kingdom. Topup.bot reserves the right to modify or amend this Refunds and Returns Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website.

Your Rights

Please note that this policy does not affect your statutory rights as a consumer under the applicable laws and regulations. If you have any questions or concerns regarding this policy, please contact our customer support team via Discord.

By making a purchase on Topup.bot, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Refunds and Returns Policy.